Terms of Service — Blue Star Grit

Terms of Service

Effective date: July 14, 2026  ·  Last revised: July 14, 2026

1. Agreement to These Terms

Welcome to Blue Star Grit. These Terms of Service ("Terms") are an agreement between you and Blue Star Grit LLC, a Texas limited liability company ("Blue Star Grit," "we," "us"). They govern your use of our website at https://bluestargrit.com and the Blue Star Grit app, including Ask Ginny, our AI parenting coach (together, the "Services").

By creating an account, purchasing a membership, or using the Services, you agree to these Terms and to our Privacy Policy at https://bluestargrit.com/privacy. If you do not agree, do not use the Services.

You must be at least 18 years of age (or the age of majority in your jurisdiction) to create an account or use the Services.

2. What Blue Star Grit Is — and Is Not

Blue Star Grit provides parenting education, coaching support, and community. Ask Ginny is an AI coaching tool built on the teaching and approach of Ginny Luther.

The Services are not medical, mental health, legal, or emergency services, and do not provide professional or clinical advice. Ask Ginny is an AI tool: its responses are generated automatically, may not always be accurate or appropriate for your situation, and are offered for educational and supportive purposes only. You are responsible for decisions you make about your family. Nothing in the Services creates a therapist-client, doctor-patient, or other professional relationship.

If you or your child are in crisis — including thoughts of self-harm or harm to others — do not rely on the Services. Call or text 988 (Suicide & Crisis Lifeline), text HOME to 741741 (Crisis Text Line), or call 911 in an emergency. The Services include safety features designed to surface these resources, but they are not a substitute for emergency help.

3. Your Account

You register with your email address and a password, and you are responsible for keeping your credentials secure and for activity under your account. Provide accurate information — your membership access is linked to the email address you purchased with, so you must register with that same email address.

Accounts are personal. Do not share your login. Where your plan includes a second caregiver account, that caregiver uses their own account under your plan.

4. Memberships, Billing, and Renewal

Blue Star Grit is a paid membership with two billing options:

  • Annual: $276, billed once per year. Renews automatically each year. Includes a second account for your child's other key caregiver at no extra charge.
  • Quarterly: $84, billed every 3 months. Renews automatically each quarter.

By purchasing, you authorize us (through our payment processor) to charge your payment method at the start of each billing period until you cancel. Prices are stated at checkout; if prices change in the future, changes apply at your next renewal and we will notify you in advance.

Cancellation. You can cancel anytime by emailing [email protected] or through the account tools we provide. When you cancel, your membership remains active through the end of the period you have already paid for, and you will not be charged again.

5. Pre-Orders

If you purchase during a pre-sale period, your payment is processed at the time of purchase and your access begins on the access date stated at checkout (for the July 2026 pre-sale: Monday, July 28, 2026). We will email you instructions to create your account on or before your access date. Pre-orders may be canceled for a full refund at any time before your access date by emailing [email protected].

6. Refund Policy

  • Before your access begins (pre-orders): full refund, no questions asked. Email [email protected].
  • 30-day guarantee: if the membership is not right for your family, email [email protected] within 30 days of your access beginning (for pre-orders, the 30 days starts on your access date, not your purchase date) and we will refund your first payment in full.
  • After 30 days: payments are non-refundable, but you can cancel anytime and keep access through the end of your paid period.
  • Renewal charges: the same 30-day guarantee applies to each renewal charge.

When a refund is issued, your membership access ends.

7. Your Content and Community Conduct

The Services let you share information about your family and participate in a private member community.

Your content stays yours. You grant us a limited license to host, store, and process what you share solely to operate and provide the Services (for example, so Ask Ginny can personalize its coaching), consistent with our Privacy Policy.

Community rules. The community exists so parents can support each other. You agree not to post content that is abusive, harassing, hateful, or unlawful; not to share other members' personal information or stories outside the community; not to solicit or promote outside businesses; and not to present yourself as a medical or mental health professional giving clinical advice. We may remove content or suspend community access for violations. Community posts reflect their authors, not Blue Star Grit.

Other members' privacy is part of the deal. What families share in this community can be deeply personal. Treat it that way.

8. Acceptable Use

You agree not to: use the Services for any unlawful purpose; attempt to access other members' accounts or data; reverse engineer, scrape, or copy the Services or their content; use automated systems to access the Services; attempt to bypass usage limits or security measures; or resell access to the Services.

We may set reasonable usage limits on AI features (such as daily message caps) to keep the Services reliable and sustainable for all members.

9. Intellectual Property

The Services and their content — including Ginny Luther's teachings, stories, methodology, course materials, book content, and the Blue Star Grit name and marks — are owned by Blue Star Grit LLC and its licensors, and are protected by intellectual property laws. Your membership gives you a personal, non-transferable license to access this content for your own family's use. You may not republish, reproduce, sell, or redistribute it.

10. SMS Policy

By opting in, you agree to receive SMS notifications and alerts from Blue Star Grit, including service-related updates. You may also receive occasional marketing or promotional messages if you opted into them.

  • You can cancel the SMS service at any time — text STOP and we will confirm your unsubscribe status via SMS, after which you will no longer receive messages. To rejoin, sign up as you did initially.
  • If you experience issues, reply HELP or contact [email protected].
  • Message frequency varies. Message and data rates may apply; for questions about your text or data plan, contact your wireless provider. Carriers are not liable for delayed or undelivered messages.
  • By opting into SMS, you confirm you are at least 18 years of age or have reached the age of majority in your jurisdiction.
  • For privacy-related inquiries, see our Privacy Policy: https://bluestargrit.com/privacy

11. Changes to the Services

We are always improving the Services, and features may be added, changed, or removed over time. Where we have announced that additional content (such as course material) will be added to your membership, we will add it at no extra charge, but timing may change. We will not materially reduce the core Services you paid for during a period you have already paid for.

12. Disclaimers

The Services are provided "as is" and "as available." To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including fitness for a particular purpose. We do not warrant that the Services will be uninterrupted, error-free, or that AI-generated responses will be accurate, complete, or suitable for your circumstances.

13. Limitation of Liability

To the maximum extent permitted by applicable law: Blue Star Grit LLC, its members, and its partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services; and our total liability for any claim arising from the Services will not exceed the amount you paid us in the twelve (12) months before the claim arose. Nothing in these Terms limits liability that cannot be limited under applicable law.

14. Indemnification

You agree to defend and hold harmless Blue Star Grit LLC from claims arising out of your violation of these Terms or your misuse of the Services.

15. Termination

You can stop using the Services and cancel anytime (Section 4). We may suspend or terminate your account for material violation of these Terms; if we terminate without cause, we will refund the unused portion of your current billing period.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. Before filing any claim, you agree to contact us at [email protected] and give us 30 days to work it out with you — most issues can be resolved with an email. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Texas.

17. Changes to These Terms

We may update these Terms from time to time. The updated version is effective when posted, indicated by the "Last revised" date. For material changes, we will take reasonable steps to notify you, and your continued use after notice constitutes acceptance.

18. Contact

Blue Star Grit LLC

Email: [email protected]

Mail: 5900 Balcones Dr Ste 100, Austin, TX 78731